Master Website & Service Privacy Policy
How we collect, process, store, disclose, and protect your personal data.
Effective Date: August 24, 2026
Last Updated: August 24, 2026 · Document ID: BLS-PP-2026-V1
At Blissmet (“Company,” “we,” “us,” or “our”), protecting the personal privacy and confidentiality of our clients, event hosts, venue partners, and website visitors is a core operational priority. This Privacy Policy sets forth our comprehensive practices regarding the collection, processing, storage, disclosure, and protection of personal data when accessing our website, engaging our event decoration services (including birthday, wedding, corporate, private party, and custom setups), or communicating with our team.
1. Regulatory Framework & Scope
This Privacy Policy is drafted in accordance with applicable global data privacy standards and national regulations governing data protection, information technology, and electronic commerce. This policy applies to all personal information collected through:
- Our official website, mobile applications, and digital booking interfaces.
- Direct client communications, including email, telephonic consultations, and messaging services (e.g., WhatsApp Business).
- On-site venue visits, consultation forms, and physical event execution activities.
2. Information We Collect
We collect information necessary to provide tailored, high-quality event decoration services. The types of data collected include:
| Category | Data Elements Collected | Primary Purpose |
|---|---|---|
| Personal Identification Data | Full name, phone number, primary email address, alternate emergency contact details. | Identity verification, booking confirmation, and direct operational contact. |
| Event & Logistics Details | Event date/time, venue address, private residence access codes, banquet manager contact, gate pass details. | Planning, transporting decor inventory, securing access permits, and executing setup/teardown. |
| Financial & Billing Information | Billing address, payment receipt IDs, bank transfer references, tax IDs (where applicable). | Processing advance deposits, issuing invoices, and maintaining financial records. (Note: Raw card numbers are processed strictly via PCI-DSS compliant payment gateways). |
| Technical & Analytics Data | IP address, browser type, device identifier, cookies, page interaction metrics. | Optimizing web performance, user experience, site security, and preventing fraudulent traffic. |
3. How We Use Your Personal Data
Blissmet processes personal data strictly under lawful legal bases, including contractual necessity, legal compliance, legitimate business interest, and explicit client consent. Specific operational uses include:
- Contract Execution: Fulfilling contracted decoration concepts, floral procurement, stage setups, and structural teardowns.
- Operational Logistics: Coordinating entry timing, security clearances, and electrical requirements with venue management.
- Client Support: Sending design mockups, cost estimates, booking revisions, and real-time setup status updates.
- Marketing Communications: With your explicit opt-in consent, delivering seasonal promotional offers, event trend newsletters, and loyalty rewards. You may opt out of promotional messages at any time.
4. Media, Photography & Private Property Rights
Due to the visually expressive nature of event decoration, our staff may take high-resolution photos or video footage of completed setups for portfolio, social media, and quality assurance purposes.
Special Privacy Protections for Client Events:
- Host & Guest Privacy: Blissmet strictly avoids photographing or publishing identifiable images of guests, host family members, or minors without prior express written consent.
- Private Residence Protections: For setups conducted within private residential premises, photos will focus strictly on decorative elements without revealing sensitive household details or location markers.
- Complete Photo Opt-Out: Clients conducting high-profile, confidential, or private family events have the absolute right to request total media exclusion by submitting an email to our support team prior to the setup date.
5. Disclosure & Data Sharing Practices
Blissmet maintains a strict policy: We do not sell, rent, trade, or commercialize your personal data. Sharing occurs only under the following limited and controlled circumstances:
- Subcontractors & Supply Partners: Essential venue details (e.g., location, delivery time) may be shared with vetted third-party logistics, specialized florists, or lighting technicians strictly for event execution.
- Third-Party Service Providers: Secure digital infrastructure providers, including web hosting, billing gateway processors, and automated messaging software.
- Legal Compliance & Protection: Disclosure required by law, court order, or governmental authority to protect the rights, property, or physical safety of Blissmet, its personnel, or the public.
6. Data Security & Technical Standards
We deploy robust administrative, technical, and physical safeguards designed to secure personal data from unauthorized access, loss, or alteration. These measures include encrypted data transmission (SSL/TLS), restricted employee data access based on operational need, and secure cloud storage protocols. However, no transmission over the internet can be guaranteed as completely immune to unauthorized breaches.
7. Data Retention Policy
Blissmet retains personal data only for as long as necessary to fulfill the purposes outlined in this policy, complete accounting and tax obligations (typically 7 years for financial transactions), or resolve legal disputes. Once retention periods expire, data is permanently erased or anonymized.
8. Cookies and Web Tracking
Our website utilizes standard cookies to remember session preferences, analyze visitor traffic, and optimize site navigation. You can modify your browser settings to decline non-essential cookies; however, doing so may impact certain interactive features of our online booking platform.
9. Your Legal Data Rights
Depending on your jurisdiction, you possess the following rights regarding your personal information:
- Right of Access: Request a copy of the personal data held about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal records.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data when no longer needed for legal or contractual fulfillment.
- Right to Restrict or Object: Limit or object to specific processing operations, including direct marketing.
10. Policy Amendments & Contact Details
Blissmet reserves the right to update this Privacy Policy at any time. Material changes will be published on our website with a revised “Last Updated” timestamp.
Privacy & Legal Inquiries
For questions, privacy opt-out requests, or exercising your data rights, please reach out to our privacy management team:
- Brand Name:
- Blissmet Event Decorations
- Data Privacy Officer / Support Email:
- privacy@blissmet.com|support@blissmet.com
- Customer Helpline:
- +91 9315533754
- Headquarters Address:
- 207, Block-II, MAIT, Rohini, Sec-22, New Delhi – 110086